CLIENT HUB

Clear terms.
Confident collaboration.

Practical information about proposals, billing and project support. Everything starts with an agreed scope and a written record.

01 / BEFORE WORK BEGINS

Your proposal.

A project proposal sets out the deliverables, exclusions, timeline and fee. Any recurring scope, third-party costs and responsibilities are made clear before an engagement is accepted.

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02 / COMMERCIAL DETAILS

Your invoice.

After company formation and onboarding, approved engagements will receive itemised invoices identifying the legal supplier, client, services, currency, taxes where applicable and payment due date.

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03 / AN AGREED SCHEDULE

Your payment.

Deposit, milestone or recurring payment schedules will be specified in the proposal and invoice. Available methods and currency will be confirmed during onboarding.

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Payment collection is not yet active

This website currently accepts project enquiries only. There is no live checkout, online card collection or automatic invoice system. Payment details will be provided only once the company and payment arrangements are established and an engagement is agreed.

BILLING & PROJECT QUESTIONS

The details
that matter.

For project and billing enquiries:

Which currencies can be used?+

The quotation and invoice will state the agreed currency. Currency availability and payment methods depend on the business payment arrangements in place when the project is accepted. No multi-currency payment facility is currently active on this website.

Can I pay by card on this website?+

No. The website does not currently take card payments or collect banking credentials. Payment instructions will be confirmed in writing as part of a future agreed engagement.

Are advertising budgets included?+

Agency fees and advertising spend are separate unless a proposal explicitly states otherwise. Software subscriptions, hosting and third-party costs are also identified where relevant.

What happens if the scope changes?+

Changes to deliverables, timing or fees are documented and agreed before additional work begins. A request for more work does not automatically authorise an extra charge.

How do cancellations and refunds work?+

The project agreement defines the applicable cancellation and refund terms, taking account of completed work and authorised third-party commitments. Our cancellation policy explains the general process. Any applicable statutory rights remain unaffected.

How can I raise an invoice or delivery question?+

Email [email protected] with your project or invoice reference when one has been issued. Do not include full payment-card details, banking passwords or other sensitive credentials.

YOUR NEXT CHAPTER

Let’s make
something matter.

A new idea. A better website. A bigger ambition.
Tell us where you want to go.

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